Service Business Serves the Needs of both Customer and Supplier
The service functionalities of RoimaSoftware Lean System allow for comprehensive customer relationship management over the entire product lifecycle, providing a comprehensive toolbox for the versatile control, invoicing and monitoring of your service and maintenance business.
Service and maintenance
RoimaSoftware Lean System works seamlessly together with different types of service and maintenance models, whether on-site service by a third party, maintenance by in-house personnel, or delivery of equipment back to the manufacturer for off-site service.
Our comprehensive service business functionalities meet the needs of both end customers, supervisors and mobile field engineers alike, as well as the needs of finance and quality departments and management, even in a global operating environment. Roima’s easy-to-use and intuitive Mobile Field Engineer mobile application allows for real-time reporting and fast invoicing, and provides your engineers with the ability to view up-to-date work lists and relevant documentation directly in the field – anywhere, anytime, and even offline upon need.