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S&OP MasterClass™

#25: Agentic AI in Supply Chain – Beyond the Buzzword

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The word "agentic" is everywhere in supply chain right now, and rarely defined. In this S&OP MasterClass from Roima, host Søren Hammer Pedersen sits down with Rafael Amaral, Head of Engineering, Roima-TilliT, to cut through it.

They trace the shift from the first wave of AI, which made our existing forecasts and plans better, to the agentic wave, where systems can take a goal and work towards it on their own. Rafael offers a genuinely usable definition of agentic AI, explains why giving a model tools changes everything, and is candid about why so many projects fail, from the 10,000-bottle order nobody approved to the temptation to dump an entire dataset into the context window.

The conversation then turns practical: where agentic AI is already creating value in planning, how optimisation is being democratised beyond PhD-level data science, and how Roima's Aura connects the data silos across IBP, MES, WMS and PLM to surface insights teams have been missing. They close on the question everyone asks: what does this mean for the people doing the work?

Essential listening for supply chain managers, Heads of S&OP, IBP managers and anyone weighing where to place their next bet.

 

I denne episode

Chapters

  • 03:37 Why supply chain professionals need to care now
  • 04:53 From the first wave of AI to the agentic wave
  • 08:29 What "agentic AI" actually means
  • 14:11 The big pitfall: dumping all your data into the model
  • 15:18 Where we are now, and the tipping point
  • 19:41 Democratising optimisation without an army of PhDs
  • 24:30 Real use cases: from chatbots to Aura
  • 32:11 The digital thread: connecting the silos
  • 33:44 What this means for the humans, and wrap-up

Transskriberet version

Pull quotes

"We are past the time where we can put our heads under the blanket and ignore it's happening." Rafael Amaral

"It's tokens in, tokens out. The agentic part comes in the moment you start giving tools to the AI." Rafael Amaral

"People say data is the oil, the gold. Nobody has shovels." Rafael Amaral

"It's as if you hired a team of five specialists. The power of the LLM means you can afford that now." Rafael Amaral

Guest and host

Guest: Rafael Amaral, CTO and Co-Founder of TilliT (Roima Intelligence). More than twenty years in manufacturing technology across supply chain planning, optimisation and execution systems.

Host: Søren Hammer Pedersen, CCO, PERITO IBP at Roima Intelligence.

Production

This podcast is brought to you by Roima.

This podcast is produced by Montanus.

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